Question 1

We're a small team — is this overkill?

Accepted Answer

Not at all — small teams are exactly who this is for. You get every person real coaching and mental-health support from $25/head, with a 5-seat minimum. It's the kind of care big companies pay a fortune for, sized and priced for a team like yours. Set up in minutes, cancel anytime.

Question 2

How is Aidx different from an EAP?

Accepted Answer

Traditional EAPs are reactive — employees call when they're already in crisis. Most go unused because the bar is too high: phone a stranger, explain your problems, start from scratch every time.

Aidx is the opposite. It's always on, always private, and always remembers context. Employees use it for everyday coaching, decision-making, stress management, and goal tracking — not just crisis moments.

You also get something EAPs never provide: anonymised team-wide data on stress, engagement, and burnout risk.

Question 3

Is employee data private?

Accepted Answer

Yes. Always. Individual conversations are fully encrypted and never visible to managers or HR. Dashboards only show anonymised, aggregated data — trends across teams, not personal details.

Employees need to trust the tool to use it honestly. We built Aidx with that trust as the foundation — not an afterthought. If employees don't trust it, they won't use it. That's why privacy isn't a feature — it's the architecture.

Question 4

How quickly can we get started?

Accepted Answer

Register your organisation at chat.aidx.ai/organizations/new — it takes under 2 minutes. We review every application and approve within 1 business day.

Once approved, invite team members by email — they're in immediately. No IT integration required. No procurement cycle. No 6-month rollout plan.

Question 5

Does it replace HR or in-house therapists?

Accepted Answer

No — it makes them more effective. Aidx handles the everyday: coaching conversations, goal tracking, check-ins, mood patterns. That frees up your HR team and practitioners to focus on the cases that genuinely need human depth.

For companies with practitioners on staff, Aidx includes collaboration features so they work alongside the AI — not compete with it.

Question 6

What size of company is Aidx right for?

Accepted Answer

Teams of 5 to 10,000+. The platform scales with your headcount. Pricing adapts to your size — reach out if you need a custom arrangement for large organisations.

Small teams benefit most from the coaching and goal-tracking features. Larger organisations get the most value from the team-wide dashboards and early-warning insights.

Question 7

What does the 14-day pilot include?

Accepted Answer

Everything. Full access for your entire team — every feature, no restrictions. AI coaching for all team members, dashboards, practitioner tools, and all integrations.

After 14 days, you decide. No auto-charge, no lock-in. We'd rather earn your business with results than trick you with fine print.

Question 8

Can we add or remove users later?

Accepted Answer

Yes. Add or remove team members anytime — your billing adjusts automatically on the next cycle. Pay only for the seats you use.

Many companies start with a small pilot team, then expand once they see the dashboard data. That's exactly what the 14-day pilot is for.

Question 9

Can I justify the ROI to my board?

Accepted Answer

The WHO estimates $4 ROI for every $1 invested in mental health. McKinsey puts the global cost of burnout at $322B annually. One Mind at Work shows turnover drops from 15% to 7% when leaders support mental health.

Aidx gives you the data to prove it internally: team engagement trends, stress pattern changes, and utilisation rates that make EAPs look like a rounding error.

Real AI coaching and mental-health support for your whole team — the benefit you’ve wished you could offer, finally within budget.

What changes when your people feel supported

The support you've wanted to give — finally in reach.

The Numbers

Looking after your people works —
and it pays you back.

How It Works

Register in 2 minutes. Approved within 1 business day.

Register your organisation

We review and approve

Invite your team

Your team gets support from day one

What Your Organisation Gets

Everything your team needs to feel
supported — and grow.

Always-On Coaching for Every Person

Real Therapeutic Methods

Full Privacy & Compliance

Practitioner Collaboration

Custom Programs & Nudges

Team Wellbeing Dashboard

Why Not Just an EAP?

Your EAP has a 3-8% utilisation rate.
Here's why.

Pricing

One price. Every feature. Pay for the seats you use.

Every team member gets

Every manager gets

Enterprise

14 days. Full access. Zero risk.

Frequently Asked Questions

Your people are worth it.